Effective Date: March 11, 2025
At Fitness Store & Wellness Nutrition Health Blog (fitnessblog.store), we want you to be completely satisfied with your purchase. Our Returns Policy outlines the process for returning products purchased from our fitness store. Please review the details below before initiating a return.
1. Eligibility for Returns
- Timeframe: You may return items within 30 days of delivery.
- Condition: Products must be unused, in their original packaging, and in the same condition as when received. Items that are damaged, used, or missing parts due to customer handling are not eligible for return.
- Proof of Purchase: A valid order number or receipt is required for all returns.
2. Non-Returnable Items
Certain items cannot be returned, including:
- Digital products (e.g., downloadable guides or subscriptions).
- Personal hygiene products (e.g., opened supplements or worn apparel).
- Sale or clearance items marked as “final sale.”
- Gift cards.
3. How to Return an Item
To initiate a return:
- Contact Us: Email us at info@fitnessblog.store or use our contact form within 30 days of delivery, including your order number and reason for return.
- Approval: We’ll review your request and provide a Return Authorization Number (RAN) if approved.
- Ship the Item: Package the item securely, include the RAN, and ship it to the address we provide. You are responsible for return shipping costs unless the item was defective or incorrect.
- Tracking: We recommend using a trackable shipping service, as we are not liable for lost returns.
4. Refunds
- Processing Time: Once we receive and inspect your return, we’ll notify you of approval or rejection. Approved refunds will be processed within 7-10 business days.
- Refund Method: Refunds will be issued to your original payment method, excluding original shipping costs unless the return is due to our error (e.g., defective or wrong item).
- Partial Refunds: May apply if the item is returned in a condition that does not fully meet our eligibility criteria.
5. Exchanges
- If you’d like a different item, please return the original product and place a new order. We do not offer direct exchanges at this time.
6. Damaged, Defective, or Incorrect Items
- If your item arrives damaged, defective, or is not what you ordered, contact us within 7 days of delivery. Include photos of the issue for faster processing. We’ll cover return shipping costs and provide a replacement or full refund, subject to availability.
7. Late or Missing Refunds
- If you haven’t received your refund within the stated timeframe, check your bank or payment provider, then contact us for assistance.
8. Contact Us
For questions or to start a return, reach out to us at info@fitnessblog.store
We’re here to help ensure your shopping experience with fitnessblog.store meets your expectations.